Omniscient Software Pvt. Ltd. (Omniscient) respects the privacy of every user and visitor (“you”) who visits, registers with, or subscribes to content on our websites.

Please note that this Privacy Statement does not apply to information that is collected pursuant to usage of our products, platforms or services. Collection and processing of such information shall be governed by the respective contract between the customer and Omniscient.

This Privacy Statement applies in relation to collection of information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual (“Personal Information”).

What information do we collect?

When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.

•Registration Data: Information you provide when you contact us from our website including your name, job title, contact information (work/home address, phone number, email), and company affiliation.

• Website Usage Data: Information collected automatically as you interact with our website, such as your IP address, location, browser type, operating system, website navigation history, time spent on pages, and referral sources.

• Event Recordings: If you attend our events or webinars, we may record audio, video, or capture images (with your consent).

• User Feedback: Any questions, comments, or feedback you submit to us.

• Email & Other Electronic Communication: Any information that you provide over telephone, email or other on-line channels like WhatsApp or LinkedIn, among others.

• Physical Documents – Personal information collected from its employees, suppliers or onsite consultants for the purpose of employment, availing their services and recording their attendance etc.

• Cookies and Tracking Tools: We use cookies and similar technologies (pixel tags, images) to understand user behaviour. These tools track click-throughs, and website usage patterns.

• Employment Information: If you are currently or previously employed with us, information related to PAN, Aadhar, Bank Account Details, biometric information for the purpose of identification and validation of your identity.

How do we use information?

We may use your Personal Information for the following purposes:

• Providing Services: To deliver the services and information you have requested.

• Enhancing User Experience: To improve your experience on our website and tailor it to your preferences.

• Analytics: To understand how you interact with our website, including which pages you visit and how long you spend on them.

• Personalized Content: To offer you content and recommendations that are relevant to your interests.

• Communication: To respond to your inquiries, provide customer support, and send you important updates.

• Marketing: To send you marketing communications (you can opt out at any time).

• Security: To protect our website and prevent fraudulent activities

• Legal Compliance: To comply with applicable laws and regulations.

• Contractual Requirements: To perform any contract or service either directly or through an intermediary.

• Security & Access: To protect our office premises and grant access to authorized users only.

• Verification: To verify your identity, antecedents & previous employment & education history and prevent fraud or risk to ourselves and our customers

We may disclose your Personal Information under the following circumstances:

• Legal Requirements: We may be required to disclose your Personal Information to comply with legal requests, such as court orders, subpoenas, or government investigations.

• Service Providers, Clients and Partners: We may share your Personal Information with trusted third-party service providers, clients under contractual obligations and partners who assist us in delivering our services. These entities are bound by confidentiality agreements and are prohibited from using your information for unauthorised purposes.

How do we secure your information?

We take stringent measures to protect your Personal Information from unauthorized access, loss, disclosure, or alteration. These measures include:

• Technical safeguards: Implementing strong encryption, firewalls, and intrusion detection systems.

• Organisational safeguards: Adopting secure development practices, regular security audits, and employee training on data privacy and security.

• Physical safeguards: Protecting our physical facilities and data storage devices from unauthorised access.

• Data Retention: We retain your Personal Information for as long as necessary to fulfil the purposes outlined in this Privacy Statement, comply with legal obligations, and meet our business needs. We securely dispose off data that is no longer required.

While we strive to maintain the highest security standards, please be aware that no system is completely immune to security risks. We continually monitor and update our security measures to address emerging threats.

Transfer of Personal Data:

Your information may be stored, processed, and transferred between countries where we or our partners, customers, or suppliers operate. This ensures that we can use your information in accordance with this statement, service obligations, and applicable laws.

Updates to this Privacy Statement:

We may update this statement from time to time by publishing a new version on our website. Please check this page regularly to ensure you understand any changes to this statement. We may notify you of changes to this statement by email or through the private messaging system on our website.

Links to other sites:

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and shall not be responsible for the privacy policies and practices of third parties.

Your Rights:

By using our website or services, you provide explicit consent to our processing and storage of your personal data in accordance with this Privacy Statement. You have the right to access, correct, request deletion, restrict processing, and receive a copy of your Personal Information. You can also object to the processing of your data under certain circumstances. We take steps to ensure the accuracy and up-to-dateness of your information.

How can you exercise your rights?

Email us at hr@omniscient.co.in with specific details regarding your request. If you have any questions / suggestions about this Privacy Statement, the practices of this website or your dealings through this website, please contact us through the aforementioned email ID.

By using the website and submitting Personal Information through the data submission process, you agree to the collection and usage of your Personal Information in accordance with this Privacy Statement.